Prohibited Use Policy

1. Illegal or Fraudulent Activity

You may not use the Services to:

• Engage in fraud, scams, phishing, or deceptive practices
• Impersonate another person or organization without authorization
• Conduct identity theft or social engineering
• Facilitate criminal activity
• Violate applicable local, state, federal, or international laws

2. Unauthorized Robocalling and Communications Misuse

You may not use the Services to:

• Conduct unauthorized robocalling or automated dialing in violation of applicable telecommunications laws (including the TCPA or similar laws)
• Send unsolicited bulk communications where prohibited by law
• Engage in call bombing, spam campaigns, or communications intended to overwhelm systems or individuals

You are responsible for obtaining any legally required consent before initiating automated communications.

3. Impersonation and Voice Misuse

You may not:

• Use the Services to generate voice or chat content that falsely represents a real person without authorization
• Create or distribute synthetic media intended to deceive others about identity or authenticity
• Use voice functionality to mislead, harass, or defraud others

If identity representation is material to your deployment, you are responsible for ensuring appropriate disclosures.

4. Required AI Disclosure

Where required by applicable law, organizations deploying the Services must clearly disclose to end users that they are interacting with an AI system rather than a human.

5. Child Safety

You may not use the Services to:

• Create, distribute, or promote sexually explicit material involving minors
• Exploit, groom, or otherwise harm minors
• Facilitate harassment or abuse of minors

We reserve the right to report apparent child exploitation material to appropriate authorities where required by law.

6. High-Risk or Regulated Use Without Oversight

You may not rely on the Services as the sole basis for:

• Emergency response
• Medical, veterinary, legal, or financial decision-making without qualified human oversight
• High-stakes automated decisions that may materially affect individuals

The Services are tools and must not replace appropriate professional review.

7. Intellectual Property and Model Protection

You may not:

• Submit content you do not have rights to use
• Infringe intellectual property rights
• Reverse engineer, extract, or attempt to discover underlying models, source code, or system architecture (except as permitted by law)
• Use the Services or Output to train, develop, or improve competing AI systems or models

8. Security and Safeguards

You may not:

• Attempt to bypass or disable safety mechanisms or safeguards
• Probe, scan, or test vulnerabilities
• Interfere with or disrupt the Services
• Circumvent usage limits or access controls

9. Sensitive or Restricted Data

You may not submit:

• Data in violation of privacy or data protection laws
• Sensitive personal information without required authorization
• Protected health information (PHI) unless subject to a separate written agreement with Hilus AI

10. Enforcement

Enforcement of this Policy is at Hilus AI's sole discretion.

We may:

• Investigate suspected violations
• Remove or restrict content
• Suspend or terminate access
• Cooperate with law enforcement where appropriate

Failure to enforce this Policy in one instance does not constitute a waiver of our right to enforce it in other instances.

This Policy does not create any private right of action or guarantee that all prohibited conduct will be detected or prevented.

11. Updates

We may update this Policy from time to time. Continued use of the Services after changes become effective constitutes acceptance of the updated Policy.